Lumpys.com
Store Locator  |  Events  |  Customer Service
 
view cart  |  check out
Clubs | Apparel  | Balls | Shoes | Gifts | Clearance | Pre-Owned    
 

Customer Service

Return Policy

Lumpy's is committed to having satisfied customers who can't wait to shop with us again. Lumpy's provides products of high quality and tremendous value, and we back this with a 100% satisfaction guarantee. In the unlikely event that you are unsatisfied with your product, simply return it within 30 days for an exchange or full refund so long as the item is in new condition.

Warranty Claims

Lumpy's products sold all carry a full manufacturer's warranty. Should you have a problem within the manufacturer's warranty period Lumpy's will do everything possible to assist. Warranty claims are at the manufacturer's discretion on repair or replacement of item. Manufacturer's warranties can be found on their respective websites.

Shipping Rates

Lumpy's ships exclusively United Parcel Service (UPS), due to their price, reliability and service. Any order received for in-stock merchandise before 2 PM Pacific Coast Time, Monday thru Friday will be shipped the same day. Orders placed on the weekends will not be shipped until Monday. Special Orders items will be shipped the same day they are received by Lumpy's.

UPS Next Day Air - Shipments will arrive the next business day
(excluding weekends and holidays)

UPS Second Day Air - Shipments will arrive in two business days.
(excluding weekends and holidays)

UPS Worldwide Express - Shipments will arrive in 2-3 business days in most major destinations.

Lumpy's ships to most international countries in the following regions: Europe, Asia and Australia. Will not ship to Indonesia or Nigeria. International customers are responsible for all customs charges, taxes and duties. Contact your local customs agencies for approximate import duty and taxes that may be added.

UPS Rates

Rates are calculated based on the shipping zip code, and the approximate weight of the items.

 

Sales Tax

Because Lumpy's operates retail stores in California and Florida , we are required to collect sales tax in those two states.

 

Lumpy's Low Price Guarantee

Find a lower price and we will match it! It's that easy! Lumpy's will match 100% of a published price on a stocked item from a competing website on any identical, in-stock item. Just show us by e-mail or fax the lower price within 30 days of purchasing the products from us and we'll refund the difference. Our Low Price Guarantee does not apply to special purchase merchandise or to prices of retailers that do not have approved account status with the vendor of the price-matched product.

Take advantage of Lumpy's Low Price Guarantee. Lumpy constantly searches the web for golf's lowest price so you don't have to. If you find a lower price, e-mail us at service@lumpys.com or fax to (760) 321-8627.

Lumpy's Privacy Policy

Lumpy's takes the protection and proper use of your personal information seriously. We respect your privacy, and take great care to safeguard information in our possession.

Lumpy's does not share customer information (including e-mail addresses) outside of Lumpy's, unless it is necessary to provide you with our products or services, or we are legally required to do so.

Even within Lumpy's, we restrict access to your information to those individuals who need it to provide you with services. Any third-party companies we must use to provide you with services are required to keep your information secure and confidential.

home | about us | contact us | shipping | returns | privacy | guarantee | special services | store locator | employment
adams adidas ashworth Callaway Cleveland Lilys footjoy nike ping cobra taylormade tehama